Help Desk for The Playbook for Success

Want to grow your business but not sure how to get started? Answers may be found in the NACS/CCRRC Playbook for Success – Recommendations are based on solid shopper research, as well as the positive experiences of large and small convenience retailers.

And, to support you on your road to improvement, our new help desk is available to offer guidance. Simply contact me at to schedule a 30-minute call — at no cost or obligation to you. During our conversation, we can:

  • Talk about how the Playbook is applicable to your business.
  • Discuss how to tackle suggested actionable steps.
  • Review successes experienced by operators in the Playbook’s case studies.

I look forward to speaking with you soon.

Bill Bishop

Research Director

NACS/Coca-Cola Retailing Research Council

Founder, Willard Bishop LLC and Chief Architect BrickMeetsClick

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