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Tag Archives: CCRRC
Next NACS/CCRRC Study Will Focus on Engaging Store-Level Employees
Want to learn how to increase engagement with your store-level associates? The NACS/Coca-Cola Retailing Research Council is doing a study to help convenience retailers, small and large, create a culture that increases the engagement of their people working in the … Continue reading
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Tagged Bill Bishop, c-store, CCRRC, convenience store, employees, NACS
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Using the Social Web to Smooth A Difficult Conversation
Change is never easy, so when the Golub Corp. in New York announced it was changing the banner on its Price Chopper stores to Market 32, company CEO Jerry Golub knew there would be chatter. But Golub, a member of … Continue reading
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Tagged CCRRC, Michael Sansolo, social media, Social networking
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Harnessing the Power of Social Media
By Michael Sansolo When the Produce Marketing Association wants to communicate with its members it turns to the social web. Karl Smith, PMA’s senior vice president for Member Value, says there’s a simple reason for that. “Social is where the … Continue reading
Savings and Convenience Dominate the Future
If you are surprised that the social web impacts food-buying behaviors, here’s a word of caution: you haven’t seen anything yet. Over the next five years consumers hope the social web will become an even more powerful tool, creating easier … Continue reading
A Generation Gap on Social Access
Considering the short history of the social web, it’s hard to remember the enormous change announced just eight years ago. That’s when Facebook stopped being available exclusively to users with a .edu e-mail address. With that obstacle removed parents and … Continue reading
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Tagged CCRRC, Coca-Cola, coke store research, FMI, food retailing, grocery, Michael Sansolo, retail management, social media, Social networking
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Internal Roadblocks Hamper Social Web Success
The rapid emergence of the social web has left many businesses — retailers included — unsure of how to best use these new communication resources to build sales, profits and loyalty. One key element of part 8 of Untangling the … Continue reading
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Tagged CCRRC, Coca-Cola, food retailer, food retailing, grocery, Michael Sansolo, retail management, shoppers, Social networking
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Different Webs for Different Needs
In just a decade, Facebook has gone from a college-based social web site to a near global force. Not surprisingly, Facebook plays a large role among shoppers and shopping trips. More than 90 percent of shoppers say they use Facebook … Continue reading
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Tagged CCRRC, Coca-Cola, coke store research, FMI, grocery, Michael Sansolo, retail management, shoppers, social media, Social networking
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The Social Impact
Although use of social media for grocery shopping is only just beginning, we can already see the tremendous impact of a variety of platforms on consumer behavior. But only part of that influence is coming from retail or brand companies … Continue reading
Today is Only the Start
A challenge many businesses face in understanding the power of the social web is determining how important it could be in the future. The answer from part 8 of Untangling the Social Web, the latest study from the Coca-Cola Retailing … Continue reading
Making Friends
Winning over shoppers through the social web requires careful attention to all the best time-honored retail strategies, with recognition that discussions and connections are simply moving at new speed. The Integer Group, the firm handling this new study of the … Continue reading
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Tagged CCRRC, Coca-Cola, Michael Sansolo, shoppers, social media, Social networking, The Integer Group
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