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Tag Archives: FMI
A Generation Gap on Social Access
Considering the short history of the social web, it’s hard to remember the enormous change announced just eight years ago. That’s when Facebook stopped being available exclusively to users with a .edu e-mail address. With that obstacle removed parents and … Continue reading
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Tagged CCRRC, Coca-Cola, coke store research, FMI, food retailing, grocery, Michael Sansolo, retail management, social media, Social networking
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Different Webs for Different Needs
In just a decade, Facebook has gone from a college-based social web site to a near global force. Not surprisingly, Facebook plays a large role among shoppers and shopping trips. More than 90 percent of shoppers say they use Facebook … Continue reading
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Tagged CCRRC, Coca-Cola, coke store research, FMI, grocery, Michael Sansolo, retail management, shoppers, social media, Social networking
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Harnessing the Power of Specific Messages
There’s a common problem in communication of any kind, including the social web. Ask a vague question and you’ll likely get a vague response. But ask about something specific and the chances are the response is more passionate and detailed. … Continue reading
Who are you: Building Your Social Web Identity
Are you trying to figure out how to build your company’s profile on the social web? Here are a couple of useful exercises for you and your team: 1. Create a list of adjectives that describe your company. Are you … Continue reading
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Tagged Coca-Cola, FMI, food retailing, grocery, Michael Sansolo, retail management, shoppers, Social networking, The Integer Group
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Finding ROI on the Social Web
Years ago a retail executive famously quipped that only half the money he spent on advertising was really worthwhile. The problem was that he couldn’t possibly identify which half it was. Not surprisingly, the same question comes up about the … Continue reading
To Tweet or Not to Tweet
So let’s say you are ready to join the social web. You’ve done your research, you know what you want to say and you know what you want to achieve. Now you face a really tough question: where do you … Continue reading
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Tagged CCRRC, Coca-Cola, coke store research, FMI, grocery, Michael Sansolo, social media, The Integer Group
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Defining Yourself on the Social Web
Imagine meeting someone for the first time and what would you say about yourself. You might talk about your family, your job, your hobbies or maybe just likes and dislikes. In short, you’ve just described the challenge you face on … Continue reading
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Tagged Coca-Cola, FMI, food retailing, grocery, Michael Sansolo, retail management, shoppers, Social networking, The Integer Group
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Building a Social Media Plan: So How Do You Start?
It’s hard to imagine anyone in business willing to ignore the burgeoning world of the social web. In almost every part of daily life from sports to business to politics to celebrities we are given constant reminders of the power … Continue reading
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Tagged Coca-Cola, FMI, food retailer, food retailing, grocery, Michael Sansolo, retail management, shoppers, social media, Social networking, The Integer Group
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Understanding the Trouble-Makers
Building a successful strategy on the social web requires a careful examination of the many ways that people interact in this new space. And that includes getting a sense of people who fall outside the usual boundaries and seem to … Continue reading
Think Before You Tweet
There’s an element to the Olympic Games (and almost every other sport for that matter) that should catch the eye of every business and it has nothing to do with being stronger, faster or athletic at all. It’s about communication. … Continue reading